Supporting Australian Charities and Communities requiring
It is our aim to supply every client with Australia's best value Promotional Items and Apparel through our low pricing. However we do recognise that Charities, Community Organisations and Clubs support the communities that we live in and those less fortunate than us. If it was not for the time and money of volunteers many of the things we take for granted would not exist and our communities would be the poorer for it. If you are planning a purchase for such a group please ask if we can assist, not all products can be discounted due to very tight margins but if we have a few percent up our sleeve we will help wherever we can.

Price Beater -
We have a strong commitment to providing our Australian clients with the very best value-for-money. We have three core values: 1/ To provide the best quality Customised or Branded Product that your set budget will allow, 2/ our customer service will make the order process straightforward and easy, 3/our prices will be low - we strive to make them Australia's lowest. It is our belief that our prices are Australia's lowest, if we cannot better a competitors quote on the same or similar product we will donate $10 to the charity of your choice. Read about our price beater policy here.

Good small print!
Unlike most of our competitors small print here is a pleasant surprise!. Every single Branded Product costed on here INCLUDES decoration set-up. It is our aim to have straightforward and transparent customer relationships. At the very heart of this belief is giving you pricing that includes set-up.

Making your order of
Organising your supply of our Promotional Items or Clothing is easy!. Simply call one of our friendly customer service people or follow the prompts above where it says 'order here'

Additional Logos or branding
One of the main features of Promotional Products is that they can convey multiple messages. On a Coffee Mug for example you can have your logo on one side reinforcing your brand and on the opposite side you may have a call to action such as 'call us now for service'. Decorating on multiple positions of a product usually adds to the cost - please contact your salesperson for guidance.

Product Samples
Sometimes clients request an actual product sample to make double-sure that the on the web is exactly what they (or their boss!) requires. It is our policy to send free samples where possible - existing clients who have a track record of following a sample request with an order obviously get samples more readily from us. We will usually ask to provide you with a formal quote for you to approve before going to the expense of sampling. Please note though that many of the products that are requested are not cheap and we have to buy these ourselves from the import agent so you may be asked to pay for samples that are worth a few dollars.

Delivery times
Every single item we market is custom branded with your logo details. Over 90% of our products can be with you in 2-3 weeks - most areas in Australia. The delivery timeframe for your order will be confirmed by us at order placement time. If you need a faster delivery please ask us - we will try to accommodate any reasonable request.

Transport to you
We freight custom products from Sydney, Melbourne, Brisbane and Perth (it depends on which product you have ordered and where you are) direct to you by a couple of nationally recognised freight companies. Transport is usually additional at cost depending on your consignment size and is normally quoted at the same time as the actual product. If you prefer you can also organise your own freight arrangements.

How to pay
We accept all the usual payment methods - EFT, Cheque and Credit Card being our preferred method. Credit card payment usually attracts a small fee which we pass on in most cases.

We look forward to helping you further
The Budget Promotion Team